Discover, optimize, and automate
with Process Intelligence
Supercharge process discovery, accelerate automation programs, and drive your digital transformation with this advanced AI technology.
Discover, optimize, and automate
with Process Intelligence
Discover, optimize, and automate with Process Intelligence
Supercharge process discovery, accelerate automation programs, and drive your digital transformation with this advanced AI technology.
Home > Process Intelligence
What is Process Intelligence?
Process Intelligence (PI) is an automatic and systematic way to collect data about an organization’s business processes and operational flows. Process Intelligence provides a comprehensive view of business processes, identifying bottlenecks, inefficiencies, and opportunities for optimization.
Unlike traditional analytics, PI focuses on the ‘how’ of processes, mapping out the sequence of events in workflows and offering insights into the interactions between different systems and departments.
80%
of automation opportunities are left undiscovered.
65%
of time is spent understanding systems and processes.
$900B
invested in digital transformation are wasted.
70%
of organizations that undertake a large-scale transformation fail.
Manual Process Discovery
Process
Intelligence
Manual Process Discovery
Process
Intelligence
How does it work?
Our all-in-one process intelligence offering combines no-touch task observation, process and automation expertise, and industry-leading AI mapping software.
Ready to start discovering?
Reach out to our team of experts to learn more about the future of process discovery.
Benefit from AI + Automation
Completeness
Capture entire processes 90% faster with accurate metrics on all process paths.
Accuracy
Understand your business processes without user disruption and save up to 75% of Business users’ time during discovery.
Scalability
Write your first line of automation code 50% faster and grow your automation pipeline.
Insights
Leverage fact-based insights to make informed decisions.
Benefit from AI + Automation
Completeness
Capture entire processes 90% faster with accurate metrics on all process paths.
Accuracy
Understand your business processes without user disruption and save up to 75% of Business users’ time during discovery.
Scalability
Write your first line of automation code 50% faster and grow your automation pipeline.
Insights
Leverage fact-based insights to make informed decisions.
Want to learn more about Process Intelligence? We can explain.
Frequently Asked Questions
Process intelligence is an automatic and systematic way to collect data about an organization’s business processes and operational flows.
It provides process visibility with speed, at scale, with a high degree of completeness and accuracy, and provides actionable insights.
As businesses embark on digital transformation initiatives and scaling of their RPA programs, they struggle to get robust information about their processes and find the best candidates for automation.
Traditional process discovery methods, such as workshops and interviews, are very manual, labour intensive, and don’t always generate the most comprehensive version of the truth.
With Process Intelligence, quickly, accurately, and comprehensively discover and document processes for automation and optimization.
Process Intelligence combines no touch task observation, advanced AI mapping, and process/automation expertise to quickly create highly accurate and comprehensive process documentation. There are three key stages in Process Intelligence processes; Capture, Analyze, and Decide.
By leveraging computer vision, machine learning, and artificial intelligence – with zero integration and universal compatibility, it enables automated business process discovery, modeling, and documentation – surfacing data and insights previously unattainable with traditional methods.
Once desktop sensors are deployed, data collection and processing start immediately. The process modeling visualization and reports allow analysts to view the data from a broad perspective, such as reviewing the most commonly performed tasks, as well as drill-down to a single version of a process or sub-task. The ability to view and analyze processes to this precise level of detail enables data-driven decision making.
Greenlight Consulting assists with all infrastructure or application installation required on Process Intelligence projects.
On the user level, the technology is easy to deploy within minutes. Process Discovery captures worker data without disruption in the background and does not require any logs or connectors. This helps obtain a detailed picture of any process with zero integration effort or down time.