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Discover, optimize, and automate
with Process Intelligence

Supercharge process discovery, accelerate automation programs, and drive your digital transformation with this advanced AI technology. 

Discover, optimize, and automate
with Process Intelligence

Discover, optimize, and automate with Process Intelligence

Supercharge process discovery, accelerate automation programs, and drive your digital transformation with this advanced AI technology. 

Person analyzing a process map
Person analyzing a process map

What is Process Intelligence?

Process Intelligence (PI) is an automatic and systematic way to collect data about an organization’s business processes and operational flows. Process Intelligence provides a comprehensive view of business processes, identifying bottlenecks, inefficiencies, and opportunities for optimization.

Unlike traditional analytics, PI focuses on the ‘how’ of processes, mapping out the sequence of events in workflows and offering insights into the interactions between different systems and departments.

80%
of automation opportunities are left undiscovered.

65%
of time is spent understanding systems and processes.

$900B
invested in digital transformation are wasted.

70%
of organizations that undertake a large-scale transformation fail.

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Manual Process Discovery

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Process
Intelligence

Workshops are manual and labour-intensive
Workshops are manual and labour-intensive
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Automatically collect data with no manual intervention
Automatically collect data with no manual intervention
People don't provide the full picture of their actions
People don't provide the full picture of their actions
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Capture data across all user activities and platforms
Capture data across all user activities and platforms
Process variations and exceptions are not often uncovered
Process variations and exceptions are not often uncovered
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Identify process variations and exceptions with ease
Identify process variations and exceptions with ease
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Manual Process Discovery

Workshops are manual and labour-intensive
Workshops are manual and labour-intensive
People don't provide the full picture of their actions
People don't provide the full picture of their actions
Process variations and exceptions are not often uncovered
Process variations and exceptions are not often uncovered
check.webp

Process
Intelligence

Automatically collect data with no manual intervention
Automatically collect data with no manual intervention
Capture data across all user activities and platforms
Capture data across all user activities and platforms
Identify process variations and exceptions with ease
Identify process variations and exceptions with ease

How does it work?

Our all-in-one process intelligence offering combines no-touch task observation, process and automation expertise, and industry-leading AI mapping software.

Ready to start discovering?

Reach out to our team of experts to learn more about the future of process discovery.

Benefit from AI + Automation

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Completeness

Capture entire processes 90% faster with accurate metrics on all process paths.

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Accuracy

Understand your business processes without user disruption and save up to 75% of Business users’ time during discovery.

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Scalability

Write your first line of automation code 50% faster and grow your automation pipeline.

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Insights

Leverage fact-based insights to make informed decisions.

Benefit from AI + Automation

checklist.webp

Completeness

Capture entire processes 90% faster with accurate metrics on all process paths.

S5-Process-Intelligence-Accuracy-Icon.webp

Accuracy

Understand your business processes without user disruption and save up to 75% of Business users’ time during discovery.

S5-Process-Intelligence-Benefits-Icon.webp

Scalability

Write your first line of automation code 50% faster and grow your automation pipeline.

S5-Process-Intelligence-Insights.webp

Insights

Leverage fact-based insights to make informed decisions.

Want to learn more about Process Intelligence? We can explain.

Frequently Asked Questions

What is Process Intelligence?

Process intelligence is an automatic and systematic way to collect data about an organization’s business processes and operational flows.

It provides process visibility with speed, at scale, with a high degree of completeness and accuracy, and provides actionable insights. 

Why do I need Process Intelligence?

As businesses embark on digital transformation initiatives and scaling of their RPA programs, they struggle to get robust information about their processes and find the best candidates for automation.

Traditional process discovery methods, such as workshops and interviews, are very manual, labour intensive, and don’t always generate the most comprehensive version of the truth.

With Process Intelligence, quickly, accurately, and comprehensively discover and document processes for automation and optimization.

How does Process Intelligence work?

Process Intelligence combines no touch task observation, advanced AI mapping, and process/automation expertise to quickly create highly accurate and comprehensive process documentation. There are three key stages in Process Intelligence processes; Capture, Analyze, and Decide.

By leveraging computer vision, machine learning, and artificial intelligence – with zero integration and universal compatibility, it enables automated business process discovery, modeling, and documentation – surfacing data and insights previously unattainable with traditional methods.

Once desktop sensors are deployed, data collection and processing start immediately. The process modeling visualization and reports allow analysts to view the data from a broad perspective, such as reviewing the most commonly performed tasks, as well as drill-down to a single version of a process or sub-task. The ability to view and analyze processes to this precise level of detail enables data-driven decision making. 

How much effort is required to start using Process Intelligence?

Greenlight Consulting assists with all infrastructure or application installation required on Process Intelligence projects.

On the user level, the technology is easy to deploy within minutes. Process Discovery captures worker data without disruption in the background and does not require any logs or connectors. This helps obtain a detailed picture of any process with zero integration effort or down time.

Get started with the future of Process Discovery, now.

Learn more from our automation experts.

By submitting this form, you agree to Greenlight Consulting's "Privacy Policy".

Get started with the future of Process Discovery, now.

Learn more from our automation experts.

By submitting this form, you agree to Greenlight Consulting's "Privacy Policy".