public sector
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WHAT INTELLIGENT AUTOMATION MEANS FOR PUBLIC SECTOR
Government organizations are increasingly leveraging digital transformation to better serve their citizens, reduce operational costs, and empower their employees. With a growing number of manual processes, high transaction volumes, and backlogs, intelligent automation has become an operational necessity.
The public sector is saving millions of hours by automating data processing, streamlining compliance checks, and speeding up service delivery.
ENHANCE SERVICE DELIVERY
INCREASE OPERATIONAL EFFICIENCY
IMPROVE DATA MANAGEMENT
ENHANCE POLICY IMPLEMENTATION
Procurement Vehicles
VEHICLES TO HELP YOU GET STARTED
FEDERAL
- RPA Professional Services (SSC)
- TBIPS (Tier 1 & 2)
- Software Licensing Supply Arrangement (SLSA)
- Temporary Help Services (THS)
- ProServices
PROVINCIAL
- Ontario Public Service Vendor (OPS)
- Task-based I&IT Services (VOR #OSS-00430429)
areas to automate
DOCUMENT PROCESSING
Automate the classification, extraction, validation, and archiving of data from various document types using intelligent document processing (IDP):
- Digitize paper documents and store them in a searchable database.
- Automatically categorize and tag documents based on content.
- Route documents to appropriate departments or individuals.
- Generate summaries and extract key information for easy review.
PUBLIC RECORD REQUESTS (ATIP)
- Receive and log incoming public record requests.
- Search and retrieve requested documents from databases.
- Redact sensitive information from documents before release.
- Send notifications and updates to requesters on the status of their requests.
BENEFITS PAYMENT PROCESSING
- Verify recipient eligibility and calculate payment amounts.
- Process and schedule benefits payments.
- Generate and send payment confirmation notices to recipients.
- Update and maintain records of payments made and outstanding.
ELIGIBILITY AUDITING
- Collect and review applicant data against eligibility criteria.
- Cross-check information with external databases and records.
- Flag discrepancies and schedule follow-up investigations.
- Generate audit reports and recommendations for action.
FRAUD DETECTION
- Monitor transactions and activities in real-time for suspicious patterns.
- Cross-reference activities with known fraud indicators and historical data.
- Automatically flag and freeze accounts involved in suspected fraud.
- Generate detailed reports for further investigation by compliance teams.
CYBERSECURITY
- Continuously monitor networks for unusual activities and threats.
- Automatically deploy security patches and updates.
- Conduct regular vulnerability assessments and penetration tests.
- Generate alerts and reports on security incidents and breaches.
Case Study
SAVED IN ANNUAL OPERATIONAL EXPENSES
A Canadian government organization faced a backlog of 250k+ tax payments. Our automation and AI consulting experts streamlined their processes, enhanced accuracy, and improved service delivery, showcasing automation’s transformative potential in the public sector.
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Tell us about your processes. Which are manual and time-consuming? Are you looking for solutions that aren’t listed here? No problem. We excel at delivering intelligent automation and AI consulting solutions tailored to the public sector’s evolving needs. It’s time to take the first step.
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