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Use AI-driven insights or manual process discovery to understand your business and effectively make change.
What we offer
GAIN VALUABLE INSIGHTS INTO YOUR BUSINESS
Scaling automation programs is key for digital transformation, but success hinges on accurately understanding your business processes.
We employ AI-powered process intelligence to evaluate process execution, scalability, and automatability, pinpointing areas for improvement. Alternatively, we perform manual process discovery with a quick start methodology to build a backlog of candidates, ensuring processes are optimized before applying technology. Discover which processes are prime for automation and which need reengineering.
LACK OF CURRENT STATE UNDERSTANDING
Organizations struggle to effectively implement changes because they don’t have a clear grasp of their current state.
RESOURCE CONSTRAINTS
Teams face challenges in meeting availability and evaluating the ROI of automating specific processes, hindering progress.
DIFFICULTY IN PRIORITIZATION
Decision-makers are unsure what processes or areas to focus on next, leading to uncertainty in driving effective improvements.
MAXIMIZING AUTOMATION INVESTMENTS
Even mature teams encounter difficulties in fully utilizing their resources, such as licenses and team capabilities, due to challenges in identifying valuable processes for automation.
HOW WE SUPPORT YOU WITH DISCOVERY SERVICES
Whether you choose AI-powered tools like process mining and task mining, or the manual approach, our experienced team conducts process discovery to understand how your business works.
PROCESS INTELLIGENCE
Powered by AI, our Process Intelligence service reshapes the way you discover and analyze your business processes.
HOW PROCESS INTELLIGENCE WORKS
01
Business users perform their day-to-day normally. Utilizing Mimica’s powerful task mining tool in a non-invasive way, we collect task-level activities, capturing detailed process flows and operational nuances performed by your business users without having to fill their calendars with meetings.
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Use AI to understand the data. Anonymized data is sent securely to Cloud AI Engine for processing. The tool identifies all tasks executed by the business users and generates workflows, while providing detailed metrics on iteration frequency, time spent, and application usage.
03
Expert guidance driven by data. Once the data is collected, our specialists analyze it to identify patterns, inefficiencies, and improvement opportunities, generating a detailed report with process workflows, performance metrics, and projected ROI.
Our Process Intelligence service with Mimica pinpoints the best processes for automation and quantifies the potential benefits, empowering you to make informed decisions for your digital transformation strategy.
BENEFITS INCLUDE:
01
COLLECT ACCURATE & COMPREHENSIVE DATA
Identify all processes and their variations while collecting real metrics on frequency, handling time, application usage, and alternate paths.
02
ENHANCE DECISION-MAKING
Only 1% of businesses have their processes sufficiently under control to realize the full potential of their digital solutions. Uncover detailed insights into how tasks are executed, offering a data-driven approach to decision-making.
03
HARNESS ARTIFICIAL INTELLIGENCE EFFECTIVELY
Many aspire to use AI without fully understanding it. While most companies already utilize AI through predictive models, some remain hesitant. This approach allows you to leverage AI to make sense of vast data, combining human expertise with AI’s power.
04
UNCOVER AUTOMATION OPPORTUNITIES
8 out of 10 automation opportunities are left at the planning stage. Process Intelligence helps identify processes that are prime candidates for automation by capturing and analyzing the steps involved in various tasks.
By harnessing the power of AI, you can uncover hidden opportunities and strategically plan your automation initiatives to maximize impact.
PROCESS DISCOVERY
HOW IT WORKS
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This high-level review allows us to confidently estimate the size and complexity of the processes and provide expected benefits from automation.
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ready to go?
Tell us about your business. Which processes do you need insight into? Are you looking for services that aren’t listed here? No problem. We excel at unique solutions for our unique clients. It’s time to take the first step.
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