RPA in the
Public Sector
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RPA in the Public Sector
Government organizations are using digital transformation to find ways to better serve their citizens, reduce operational costs, and empower their employees.
With an increasing number of manual processes, transaction volumes, and backlogs to contend with, RPA is an operational necessity for the public sector. It’s a solution that has the potential to provide a large positive impact on efficiency.
Business Use Cases
Use Case #1 details an accounting process that determines the correct allocation of taxpayer remitted payments.
Use Case #2 details an accounting process that reviews taxpayer’s accounts for suspicious activity.
Find out how Canada Revenue Agency benefitted from RPA.
RPA in the Public Sector
Government organizations are using digital transformation to find ways to better serve their citizens, reduce operational costs, and empower their employees.
With an increasing number of manual processes, transaction volumes, and backlogs to contend with, RPA is an operational necessity for the public sector. It’s a solution that has the potential to provide a large positive impact on efficiency.
Business Use Cases
Use Case #1 details an accounting process that determines the correct allocation of taxpayer remitted payments. Use Case #2 details an accounting process that reviews taxpayer’s accounts for suspicious activity.
Find out how Canada Revenue Agency benefitted from RPA.
Greenlight is Qualified
We have extensive experience operating in the following Canadian Government procurement vehicles:
Federal
RPA Professional Services for SSC (Challenge Based Standing Offer: 2BS-1-91027/C)
TBIPS: Task-Based Informatics Professional Services (Tier 1 and Tier 2)
ProServices (IT streams)
THS: Temporary Help Services
Software Licensing Supply Arrangement EN578-100808
Provincial
Ontario Public Service Vendor (OPS)
Task-based I&IT Services – VOR # OSS-00430429
Unique Public Sector Challenges
With RPA, we can help your organization overcome these unique challenges.
Our Clients
From Municipal to Federal, we have helped organizations consistently deliver success.
Other Processes
Fraud Detection
Fraud Detection
Software Application Testing
Software Application Testing
Forms and Document Processing
Forms and Document Processing
Identity Verification
Identity Verification
Contact Centre Modernizing
Contact Centre Modernizing
Logistics,
Transportation,
Inventory
Logistics,
Transportation,
Inventory
Procurement
Procurement
Benefits Payment Processing
Benefits Payment Processing
Public Record Requests
(ATIP)
Public Record Requests
(ATIP)
Cybersecurity
Cybersecurity
Auditing Benefits Eligibility
Auditing Benefits Eligibility
Scheduling,
Appointment Booking
Scheduling,
Appointment Booking
Other Processes
Fraud Detection
Benefits Payment Processing
Software Application Testing
Procurement
Cybersecurity
Contact Centre Modernizing
Public Record Requests (ATIP)
Identity Verification
Other Processes
Fraud Detection
Benefits Payment Processing
Procurement
Software Application Testing
Cybersecurity
Contact Centre Modernizing
Identity Verification
Public Record Requests (ATIP)
Ready to start automating?
Contact our team of experts to learn how your organization could benefit from automation.
AUTOMATE YOUR ENTERPRISE
Explore the limitless potential of automation in your organization.
Scaling your automation program doesn’t mean you have to deprioritize small-scale automations. Citizen Development is the solution.
F&A processes are rule-based, repetitive, and time-consuming. Great candidates for RPA! Streamline processes, reduce errors, and more with automation.
Human Resources is a great candidate for RPA. With standard documentation, data-critical tasks, and spikes in volume, RPA improves speed and accuracy.