The major retailer struggled with inventory allocation, pricing, and SKU updates due to manual data entry. This time-consuming process diverted resources from sales and other tasks, increasing the risk of errors. Consequently, they faced inaccurate stock levels, inconsistent pricing, and outdated product information, leading to lost sales, customer dissatisfaction, and operational inefficiencies.
The retailer partnered with Greenlight Consulting to streamline SKU and pricing updates in their inventory management system. Greenlight developed a solution that integrated seamlessly with their system, reading daily product and pricing updates from emails and updating the inventory accordingly. Anomalies triggered notifications for human intervention, ensuring accuracy and compliance. The solution included comprehensive logging, detailed reporting, and real-time updates, enhancing transparency, auditability, and responsiveness to market changes.
To address the client’s challenges, Greenlight implemented an automation solution using UiPath Unattended Robots, seamlessly integrating with their email and ERP systems. This solution automated daily updates of product SKUs and pricing information, significantly reducing manual data entry and minimizing errors.
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