Unlock the transformational power of AI and automation for your department! Our public sector clients are achieving remarkable results, including:
- 25,000 hours returned annually to their agency
- $1MM in operational expenses avoided every year
- 250,000+ backlogged payments successfully allocated
- 1,000+ taxpayer calls reduced in the contact center
Join us at this year’s PD Week to discover how they’re achieving these outcomes. Don’t miss the session Intelligent Automation Journey: Case Studies & Client Outcomes with Shawn Grisim, Public Sector Lead, and Lewis Goldenberg, Sr. Intelligent Automation Advisor.
Thursday, November 21 @ 12:45PM – 1:45PM ET
Room 206 – Level 2
Join us for a compelling session on the transformative impact of intelligent automation in both public and private sectors. Dive into detailed customer journeys, including high-impact public sector projects that have collectively saved over 1.7 million hours with automation. This session will showcase various success stories, providing you with actionable insights and proven strategies to implement in your own operations. Learn how to navigate common pitfalls and capitalize on the opportunities of intelligent automation.
Session Speakers
SHAWN GRISIM
Sr. Account Executive
Shawn Grisim, the Public Sector Lead (Canada), brings nearly three decades of experience partnering with the public sector. His diverse career brings a wealth of experience in cybersecurity, federal government initiatives, business development, and customer relationship management. His primary focus remains on fostering digital transformation, notably in the public sector, through initiatives in RPA and AI.
LEWIS GOLDENBERG
Sr. Intelligent Automation Advisor
Lewis is a transformative automation consultant with over 18 years in IT operations, software development, process improvement, and automation delivery. From spearheading RPA implementations, to consulting with C-suite executives and operational delivery teams, Lewis’ journey reflects a steadfast commitment to leveraging technology to free human potential, enabling individuals to focus on more strategic and fulfilling projects.
